1. VFCO’s core value 

VFCO always strives to provide the best forest management and certification services, ensuring that wood-based materials and products certified against VFCS/PEFC meet market requirements, promote sustainable development of Vietnam’s forestry sector and contribute to international efforts in responding to climate change.

2. Ensure an equal and fair working environment 

VFCO is committed to a healthy working environment in which everyone is treated equally and with respect. Ensure equal employment opportunities without any discrimination on the basis of gender, age, qualifications, social status, position, religious beliefs, nationality, ethnicity or similar information or other characteristics protected by law. All relationships between people in the workplace will be free of bias, harassment, or violence.

3. Ensure professionalism 

Management and operation of the Vietnam Forest Certification System (VFCS) is based on: (i) Assigned functions and tasks; (ii) Comply with Vietnamese legal regulations; (iii) Ensure independence, honesty and transparency; (iv) Ensure professional capacity and caution; (v) Ensuring the highest value and being consistent with customers; (vi) Security and use of information; and (vii) Combating waste, corruption and preventing conflicts of interest.

4. Comply with Vietnam’s laws and regulations of VFCO 

All officials and employees must comply with current legal regulations of Vietnam and are not allowed do anything contrary to the laws. All officials and employees are required comply completely with the laws, procedures and regulations issued by VFCO.

5. Ensure independence, honesty and transparency 

• Must be fair, respect the truth, and must not be prejudiced or biased in all actions and in performing assigned tasks.
• Information provided to customers and partners must be accurate, fair and transparent.
• Absolutely avoid slanderous acts that cause internal disunity

6. Ensure professional competence and caution 

• The Board of Directors is responsible for organizing and building operating procedures according to unified standards, building a team of qualified, dedicated and responsible staff. 
• Officials and employees must perform their assigned work with full necessary professional competence, with the highest care, responsibility and quality. 
• Officials and employees must proactively and continuously study and practice to improve their professional qualifications and promote creativity in performing assigned tasks. 
• Officials and employees act properly and carefully in accordance with VFCO’s processes and regulations; must not cause acts that reduce the professional reputation and reputation of VFCO.

7. Bring the highest value and accompany customers and partners 

• Ensuring the highest quality of service provided to customers and partners.
• Always be dedicated to your work, develop your capacity, and use professional knowledge and necessary professional skills to best protect the rights and interests of customers in accordance with the law, codes of ethics and conduct. 

8. Security and use of information 

• Officials and employees must keep information obtained during work confidential. Do not disclose any information without the permission of a competent person unless there is an obligation to disclose as required by law or within the scope of your professional authority. 
• During promotional activities, do not: (i) use means that may negatively affect the image of VFCS; (ii) false information about customers, partners and VFCS/VFCO. 

9. Fight corruption, fraud, negativity and prevent conflicts of interest 

• Officials and employees are required to strictly comply with Vietnamese laws on anti-corruption, fraud and corruption. 
• Manage and use all assets and equipment properly and effectively. 
• In performing work, if there is a conflict of interest between VFCO and customers or between individuals and customers that may affect the Vietnam Forest Certification System (VFCS) and VFCO, relevant officials and employees must clearly disclose information related to the above conflict to customers for their consideration.